Rules

HOTEL RULES

Please take a moment to read the main rules created for your comfort, safety, and pleasant stay.

Check‑in and Check‑out

• Check‑in after 15:00

• Check‑out until 11:00

• Early check‑in and late check‑out – available at an additional charge.

Access and Security

• A valid ID document is required upon arrival.

• External visitors are not allowed in the rooms without registration at Reception.

• Please store valuables in the safe – the hotel is not responsible for unattended belongings.

Cleaning and Hygiene

• Cleaning: 08:00 – 16:00

• Towels – daily; bed linen – every 3 days.

• For reuse – leave towels on the hanger.

• For replacement – leave them on the bathroom floor.

• Pool towels – available at Reception.

Prohibitions

• Smoking is prohibited throughout the entire hotel.

• Taking food or drinks out of the restaurant is not allowed.

• Cooking in the rooms and the use of electric/gas appliances is prohibited.

• The minibar is a cooler – not suitable for storing food.

• Removing towels, furniture, or hotel items is prohibited.

Responsibilities

• Guests are responsible for any damage to furniture or hotel facilities.

• Lost or damaged key cards are charged.

• Please do not take items from the room as souvenirs – missing items are subject to a fine.

Parking

• Parking spaces depend on availability and cannot be reserved.

• The hotel is not responsible for any damage to your vehicle on the parking premises.

• Parking use is linked to room stay — when checking out, please vacate the parking space as well.

Behavior and Conduct

• Please help us maintain a quiet and relaxing atmosphere for all guests.

• Disruptive behavior, aggression, or actions endangering others’ health or property are prohibited.

• Guests who do not follow the rules or hotel policy may be asked to leave the complex without refund.

Additional Information

• Pets are not allowed.

• International and local phone calls are charged according to operator rates.

• For a doctor or emergency assistance – contact Reception or dial 9.

• Management reserves the right to change or update the rules without prior notice. For questions – Reception or dial 9.